Business Solution Analyst
This is a contract position.
This is an onsite opportunity in Hermitage, TN.

About this position
Are you passionate about aligning technology solutions with business goals? This contract role supports the planning, analysis, and delivery of digital products across the project lifecycle. As a Business Solution Analyst, you’ll work closely with cross-functional teams and stakeholders to define user needs, document requirements, and manage product backlogs to ensure quality, timeliness, and user satisfaction.

Job Responsibilities

• Define and analyze business and user requirements for new or enhanced products

• Create key project documentation including user stories, acceptance criteria, user guides, process flows, and wireframes

• Facilitate Design Thinking sessions to capture end-user and customer insights

• Manage and prioritize the product backlog, working closely with the Engagement Manager to define scope and sprint plans

• Lead and coordinate all QA and testing activities, including working with offshore QA teams to create and execute test plans and scripts

• Support the execution of User Acceptance Testing (UAT)

• Assist with project onboarding materials such as Charters and SOWs

• Collaborate with the Engagement Manager to provide timely status reporting and escalate issues when necessary

• Perform other job-related duties as assigned

Job Skills/Requirements

• Proven experience working as a Business Analyst or Product Analyst in a technology delivery environment

• Strong ability to translate business needs into technical documentation and functional requirements

• Experience managing product backlogs, facilitating Agile ceremonies, and sprint planning

• Hands-on experience with QA/testing, including test case development and UAT coordination

• Strong presentation and communication skills; ability to lead client-facing discussions

• Proficient with tools such as PowerPoint, Jira, Confluence, and other product management platforms

• Design Thinking facilitation experience is a plus

• Excellent problem-solving and critical thinking skills

Why should you apply?
Play a central role in delivering user-focused technology solutions, sharpen your product ownership and QA skills, and gain hands-on experience in an Agile environment while collaborating with technical and business teams.

Pay Range:
Pay Range: $28–$30/hour